Phone repair by mail from anywhere in Czechia
No need to travel to Prague. Send us your phone, tablet or MacBook via Zásilkovna, we repair it and send it back. You pay only once you see the repair is done.
How it works
Contact us
Message or call us at +420 775 848 259 and describe the problem. We suggest a solution and tell you the price upfront.
Pack and send your device
If the solution suits you, pack the device carefully and send it via Zásilkovna to this pickup point:
Železářství Mrázek, Bělohorská 1704/142, 169 00 Praha 6 – BřevnovRecipient: Yevhenii Palapa, phone +420 775 848 259We repair it and send you proof
After the repair we send you photos and a video showing everything works.
You pay by bank transfer
Only once you see the finished repair, you pay by transfer to our account.
You create the return shipment
In Zásilkovna, create a shipment with yourself as the recipient and choose the pickup point that suits you. Send us the shipment code.
We send the device back
We pack and ship the device. Zásilkovna usually delivers within 1–2 working days.
Why it's safe
- You know the price upfront; we never repair anything without your approval.
- You pay only after the repair, which you see in photos and a video.
- If the repair is not successful, you pay nothing except the return shipping.
- We email you the invoice or receipt.
- Google rating: 4.8 out of 5.
How to pack your device
- If you can, back up your data.
- Remove the case and take out the SIM and memory card.
- Wrap the device in bubble wrap and put it in a sturdy box.
- Add a note with your name, phone number and a short description of the problem.
Still have questions?
We'll advise by phone or e-mail.